Nationwide — Two Frontier Airways check-in brokers misplaced their jobs after a video of them mocking a passenger at a North Carolina airport went viral. The footage confirmed a tense alternate because the buyer tried to test in for a flight to Boston.Based on TMZ, the state of affairs escalated when the client was informed he needed to pay a $25 payment to test in on the counter. He questioned the cost, which led to an argument. The brokers refused to course of his check-in and repeatedly mocked him, saying, “And also you thought you was gonna get in your flight.”
The shopper recorded the alternate on his telephone. In response, the brokers additionally started filming him. The argument grew louder as each side continued recording, and the standoff attracted on-line consideration as soon as the video was shared.
Frontier Airways confirmed that the brokers concerned weren’t straight employed by the airline however by a third-party contractor. The corporate mentioned the employees are not related to the Frontier account.
The airline additionally took steps to resolve the problem with the passenger. He was refunded for his authentic flight and reimbursed for the choice flight he needed to ebook to get residence.
